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Success Story • Brand Strategy

Brand Health Tracking
28% Perception Growth

Continuous Monthly Insights Transforming Brand Equity in 6 Months

28%
Perception Growth
6
Months Duration
2.5K
Monthly Respondents
40%
Faster Decisions
Client Overview

Strategic Context

A leading consumer lifestyle brand sought to strengthen its position in an increasingly competitive market. Despite strong distribution and ad visibility, the brand faced declining recall and low emotional connection with its audience across key regions. To address this, the client partnered with us to build a continuous Brand Health Tracking (BHT) system — designed to measure, monitor, and enhance brand perception month over month.

The Challenge

Brand Perception Gaps

The client's core challenges were rooted in brand perception gaps and inconsistent audience feedback cycles:

1

Declining Top-of-Mind Awareness

Competitors were capturing attention with stronger digital storytelling and more engaging brand narratives.

2

Weak Emotional Association

Consumers recognized the brand but didn't connect with it emotionally, limiting advocacy and loyalty.

3

Delayed Insight Loops

Traditional research was too slow to reflect the impact of fast-moving campaigns and market dynamics.

Strategic Goal: Establish a real-time measurement framework that could help the brand pivot its strategy dynamically — instead of waiting for quarterly or annual reports.

Our Solution

Continuous Monthly Brand Health Tracking System

We designed a comprehensive Brand Health Tracking program tailored to deliver real-time, actionable insights every 30 days.

Scope & Methodology

Markets Covered

6 key regions across India and Southeast Asia

Respondent Base

~2,500 fresh respondents monthly (rotating panel)

Metrics Tracked:

Brand Awareness (Spontaneous & Aided)

Brand Consideration & Preference

Purchase Intent & Loyalty Index

Ad Recall & Message Resonance

Emotional Connect & Brand Personality

Tools & Analytics:

Custom-built BHT dashboard with month-on-month trend visualization and real-time updates

Social sentiment tracking integrated with survey data for holistic brand perception analysis

Competitor benchmarking to gauge brand equity movement against 5 direct rivals

Predictive modeling to forecast shifts in perception and purchase intent

Execution Process

Systematic Implementation

1

Phase 1: Setup & Baseline Study

Month 1

Established benchmark scores for brand awareness, perception, and purchase intent across all key metrics.

2

Phase 2: Monthly Tracking

Months 2–6

Conducted continuous measurement, analyzed ad campaign impact, and delivered insight reports every 30 days.

3

Phase 3: Strategic Optimization

Ongoing

Shared monthly actionable insights with marketing and media teams, enabling immediate tactical changes in creative messaging, influencer selection, and campaign timing.

Strategic Outcomes

Transformative Results

Brand Perception Improvement

28% improvement in overall brand perception score within 6 months

Awareness & Consideration

14% uplift in spontaneous awareness and 19% increase in brand consideration

Campaign Effectiveness

Message resonance improved by 24% through real-time optimization

Decision Speed

Marketing turnaround time reduced by 40% with continuous feedback

Business Impact

Measurable Excellence

📈
#2 Ranking

Brand preference rose from #4 to #2 in its category

💡
22% Better

Media efficiency improved through targeted creative refinements

❤️
Peak Scores

Brand love scores reached highest levels in three years

⏱️
Real-Time Agility

Continuous tracking enabled data-backed agility in brand strategy

Client Voice
"

The monthly tracker changed how we viewed performance. Instead of waiting for quarterly reviews, we had live insights driving every marketing decision. Within six months, our brand equity transformed measurably.

Head of Brand Strategy
Consumer Lifestyle Brand
Strategic Insights

Key Takeaway

Continuous Brand Health Tracking isn't just about measurement — it's about momentum. By combining real-time analytics with monthly strategic insights, brands can pivot fast, strengthen emotional connections, and sustain growth.

In the modern market, consistent listening builds consistent loyalty.

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